Frequently Asked Questions
Everything you need to know about Contender home essentials and services.
What is the standard shipping timeframe for furniture items?
Most in-stock furniture and home decor items are processed within 2-3 business days. Delivery typically takes 5-10 business days depending on your location and the size of the item.
Do you offer white-glove delivery and assembly?
Yes, for a flat fee we offer white-glove service which includes delivery to your room of choice, full assembly of the furniture, and removal of all packaging materials.
What is your return policy for home goods?
We offer a 30-day return window for most items. Products must be in their original packaging and unassembled. Please note that a restocking fee may apply to large furniture returns.
Are your materials sustainably sourced?
At Contender, we prioritize quality and ethics. Over 80% of our wood products are FSC-certified, and we use OEKO-TEX certified fabrics to ensure our home goods are safe for your family and the environment.
Do I receive a warranty with my purchase?
All Contender furniture comes with a limited 1-year warranty covering manufacturing defects and hardware issues. Extended protection plans are available for purchase at checkout.
Can I request fabric or wood finish samples?
Absolutely. You can order up to five complimentary swatches through our 'Sample Request' page to ensure the colors and textures perfectly match your home's aesthetic.